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Cookie Policy

Last updated: 1 January 2026

This Cookie Policy explains how Social Prysm Ltd ("Social Prysm", "we", "us") uses cookies and similar technologies on smhub.com and within our Services. It should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet or mobile) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide analytics to site owners. Cookies set by the website owner are called "first-party cookies". Cookies set by third parties are called "third-party cookies".

2. Why we use cookies

We use cookies for the following purposes:

  • Strictly necessary — to enable you to log in, navigate the application and use core features such as session management and security. These cookies cannot be switched off.
  • Preferences — to remember your choices such as dark mode, language and the last client workspace you opened.
  • Analytics — to understand how visitors interact with our website so that we can improve it. We use privacy-friendly analytics that do not track you across other sites.
  • Marketing — we use a limited number of marketing cookies to measure the effectiveness of our advertising. These are only set with your explicit consent.

3. Cookies we use

Strictly necessary

  • smhub_session — keeps you signed in. Session cookie, expires on browser close.
  • XSRF-TOKEN — protects forms from cross-site request forgery. 2 hour expiry.
  • sh-mk-theme — stores your light/dark mode preference. 1 year expiry.

Analytics

  • _plausible_* — anonymous visitor analytics (Plausible). No personal data collected, no cross-site tracking.

Marketing (consent only)

  • _fbp — Meta Pixel, used to measure conversions from paid campaigns. Only set if you accept marketing cookies.
  • _gcl_au — Google Ads conversion measurement. Only set if you accept marketing cookies.

4. Managing your preferences

You can manage or withdraw your cookie consent at any time by clicking the "Cookie settings" link in our website footer or by clearing cookies in your browser settings. Most browsers also let you block cookies altogether, though this may affect the functionality of the Services.

Helpful links for the major browsers:

  • Google Chrome — support.google.com/chrome/answer/95647
  • Mozilla Firefox — support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
  • Apple Safari — support.apple.com/guide/safari/manage-cookies-sfri11471
  • Microsoft Edge — support.microsoft.com/microsoft-edge

5. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. As there is no common industry standard for how to respond to DNT signals, we currently do not respond to them. We instead give you direct control via our cookie banner.

6. Changes to this policy

We may update this Cookie Policy from time to time. When we do, we'll update the "Last updated" date above. For material changes, we'll notify you via an in-app banner.

7. Contact

If you have any questions about our use of cookies, contact us at privacy@smhub.com.